Medicrest Plus FAQ Hub
Welcome to the Medicrest Plus FAQ Hub! Here, you'll find all the essential information you need about our services, delivery options, in-store offerings, payment methods, and more. Whether you’re curious about placing an order, tracking your delivery, or finding the nearest branch, our comprehensive answers are designed to make your experience smooth and effortless.
Delivery & Orders
Medicrest Plus provides multiple delivery options. You can choose to have your order delivered to a location of your choice through our trusted delivery service, or you can opt to pick up your order from a nearby Medicrest Plus branch.
Delivery fees vary depending on the delivery method you choose and your location. The exact cost will be calculated and displayed during the checkout process.
Once your order is dispatched, you'll receive a tracking number via email or SMS. You can use this number to track the status of your delivery through our website or the delivery partner's portal.
Yes, you can authorize someone to collect your order on your behalf. They will need to present a valid ID and the order confirmation details at the time of collection.
Delivery times depend on your location and the selected delivery method. Generally, orders are delivered within 2-5 business days, but exact timelines will be provided during checkout.
Orders can be placed online through our website or mobile app. Simply browse our product catalog, add items to your cart, and proceed to checkout.
You can fulfill your prescription by uploading a copy on our website or app during the order process, or by presenting it in person at one of our branches
In-Store Services
Our in-store services include medication dispensing, health consultations, vaccinations, health screenings, and more. Our trained pharmacists and healthcare professionals are available to assist with your health needs.
Medicrest Plus works with a wide range of insurance providers. Please inquire with our staff or check our website to confirm if your insurance card is accepted at our facilities.
You can find the nearest Medicrest Plus branch by using the store locator feature on our website or app. Simply enter your location, and it will show the closest branches.
Account & Security
If you've forgotten your password, click the "Forgot Password" link on the login page, and follow the prompts to reset it. A password reset link will be sent to your registered email address.
Yes, we prioritize the security of your personal and payment details. Our website uses advanced encryption and secure payment gateways to ensure your transactions are safe.
Payment Options
At this time, Medicrest Plus does not offer cash on delivery. We accept a variety of other payment methods, including credit/debit cards and mobile money.
Medicrest Plus accepts various payment methods, including credit/debit cards, mobile money, and online banking. You can select your preferred payment method during checkout.